StorageCraft Software Maintenance – technical support (renewal) – for StorageCraft ShadowProtect SPX (Windows – Virtual

{{term_txterm:1}} – 1 an, {{term_txterm:1}} – 1 an – Temps de réponse : 1 jour ouvrable – severity high, {{term_txterm:1}} – 1 an – Temps de réponse : 2 jours ouvrables – severity low, {{term_txterm:1}} – 1 an – Temps de réponse : 2 jours ouvrables – severity medium, Consultation d'e-mail – 1 an – temps de réponse : 1 jour ouvrable – severity high, Emergency e-mail consulting – 1 an – Temps de réponse : 2 heures – availability: 12 hours a day (7:00 AM – 7:00 PM) / Monday-Friday, Emergency phone consulting – 1 an – Temps de réponse : 2 heures – availability: 12 hours a day (7:00 AM – 7:00 PM) / Monday-Friday, New releases update – 1 year, Web knowledge base access – 1 year